We offer free 13-20 day tracked shipping on all orders.
All of our beautiful planters, propagation stations and accessories are shipped from hand-picked suppliers in China. We've ordered every product, spoken to every supplier and resolved the occasional return or refund. We love these products and know you will too.
Orders are typically processed in 1-2 business days, however there are times when orders may take up to 7 business days for processing. Shipping can vary from 13-20 business days. On occasion, shipping may take up to 40 days usually due to delays with postal systems. Please email us once 30 days have passed so we can check in on your order.
If your order contains multiple products, these will often be shipped and received separately with individual tracking numbers. These will be emailed to you after your order is processed.
If you have any questions about your order or our shipping information, please get in touch - we'd love to hear from you!